Offer
PUBLIC OFFER FOR THE PURCHASE OF GOODS
at the online store «REDA BY DARIA VASILKOVA»
Date of preparation: 12.06.2026
Moscow
This offer is an official proposal by LLC «Art Group Interiors», TIN 9726003537, hereinafter referred to as the «Seller», addressed to individuals, legal entities, and sole proprietors, hereinafter referred to as the «Buyer», collectively referred to as the «Parties», to conclude an agreement under the terms set forth below (hereinafter — the Agreement). By accepting the terms of this Offer and its integral parts, the Buyer hereby expresses their consent that the following terms do not infringe upon their legal rights and are consistent with their good-faith intentions. A person who accepts this Offer becomes a Buyer in accordance with Clause 3, Article 438 of the Civil Code of the Russian Federation. Acceptance of the Offer is equivalent to concluding an agreement under the terms set out in the Offer. If the Buyer disagrees with any provision of the Offer, they are invited to refrain from purchasing Goods on the Seller's Website.
The Agreement contains all necessary material terms on which it is proposed to be concluded.
The fact confirming the full and unconditional acceptance by the Buyer of the terms of the Agreement set forth below is the submission of an Application by the Buyer through the Website's functionality and confirmation of such Application by the Seller (in any form). The Agreement shall be deemed concluded from the date on which the Buyer's funds are credited to the Seller's bank account for the full amount or part of the Goods under the Invoice, provided that such payment procedure has been additionally agreed upon in writing by the Parties, or unless otherwise expressly stated in the invoice — 100% prepayment is required.
This Offer applies to all types of ready-made Goods listed on the Website, provided that such Goods are available from the Seller, as well as to «Made-to-Order» Goods.
Acceptance of the Offer signifies the Buyer's full and unconditional acceptance of all terms of the Offer without any exceptions or limitations, on the basis of accession, and is equivalent to entering into a written Agreement under the terms listed below (Clause 3, Article 434 of the Civil Code of the Russian Federation).
In connection with the foregoing, please read the text of this Offer carefully. If you do not agree with the terms of this Offer or any of its provisions, or do not meet the requirements imposed on the Buyer, the Seller invites you to refrain from concluding the Agreement and using the Seller's services.
1. DEFINITIONS
Acceptance of the Offer — full and unconditional acceptance of the offer by submitting an Application by the Buyer through the Website's functionality and confirmation of such Application by the Seller (in any form, including by payment of the invoice issued by the Seller to the Buyer).
Offer — a public proposal by the Seller addressed to an indefinite number of persons to conclude a retail sale agreement for goods by remote means under the terms contained in this Offer.
Buyer-Entrepreneur — a legal entity or sole proprietor purchasing Goods for business purposes not related to personal, family, or household consumption.
Buyer-Consumer — an individual purchasing Goods exclusively for personal, family, or household needs.
Website — https://vasilkovadaria.ru
Application — an order placed by the Buyer on the Website for the purchase and delivery/pickup of Goods.
Order — an Application by the Buyer confirmed by the Seller, for which the Seller has issued an invoice.
Delivery — services for delivering the Goods by a third-party carrier selected by the Buyer when placing the Application, to the address specified by the Buyer.
Goods — all types of ready-made goods listed on the Website and «Made-to-Order» goods.
2. SUBJECT MATTER OF THE AGREEMENT
2.1. The Seller undertakes to transfer to the ownership of the Buyer the Goods selected in the manner specified in Section 3 of the Agreement, and paid for by the Buyer at prices agreed upon by the Parties in the Buyer's Order and in the Invoice issued by the Seller in accordance with the terms of this Agreement. The Order is formed individually for each Buyer.
2.2. The price of Goods indicated on the Website does not include the cost of delivery to the Buyer's address. The delivery cost for each Order is calculated individually by a third-party carrier — a transport company (TC) or courier service (CS) — based on the delivery address, weight, dimensions, delivery method, etc. Delivery terms are agreed upon by the Parties after the Seller notifies the Buyer of the Goods' readiness for shipment.
2.3. The Seller guarantees that the Goods are new, unused, not subject to any dispute or arrest, not pledged, and not encumbered by any third-party rights.
2.4. The Seller provides the Buyer with catalogues, photographs, or other informational materials containing complete, accurate, and accessible information characterizing the offered Goods by publishing them on the Website.
2.5. All additional informational materials presented on the Website, including those relating to Goods, are for reference only and, given that they are provided through various technical means, cannot fully convey accurate information about certain properties and characteristics of the Goods, including color, size, etc. If the Buyer has any questions regarding the properties and characteristics of the Goods, they should consult the Seller using any contact method listed on the Website before placing an Order.
2.6. The Agreement defines the general terms of the Parties' relationship for the entire duration of the Agreement.
2.7. The Seller cannot guarantee an exact match of color and texture of ceramic tiles from different batches of the same article. Given that the color and texture of natural materials (wood, concrete, cardboard, etc.) are natural characteristics, the Seller cannot guarantee an exact match of color and texture between different items of Goods, different parts of a single item, or different batches of the same article. This condition also applies to the shades and details of hand-painted designs, gilding on any surfaces, veneer and solid wood color, veneer and solid wood grain direction, shades and patterns of natural stone and other natural materials, as well as recycled plastics.
2.8. Information about the Goods, including operating conditions and storage rules, is communicated to the Buyer on the Website, as well as by placement on the Goods or in accompanying documents, on packaging, labels, tags, in technical documentation, or by other means established by the legislation of the Russian Federation.
2.9. When ordering tiles, the Buyer is informed that in accordance with STO 23369647–004–2015 (updated 2023), tolerances and deviations in tile dimensions are permitted. In particular:
2.10. Features of «Made-to-Order» Goods
2.10.1. Goods manufactured to individual order based on parameters selected by the Buyer (size, color, material, hardware, shape, design, engraving, painting, modification of a standard model), as well as any furniture, décor, tiles, or textiles produced from non-standard blanks held by the Seller, are recognized as goods with individually determined characteristics.
2.10.2. In accordance with Article 26.1 of the Law of the Russian Federation «On Consumer Rights Protection» and Clause 4 of the List approved by Government Decree No. 2463 of 31.12.2020, «made-to-order» goods of proper quality are not subject to return or exchange.
2.10.3. For Buyer-Entrepreneurs, return of «made-to-order» goods is also not permitted. Cancellation of such goods before manufacturing is possible only with the Seller's consent and subject to full payment by the Buyer of the actual costs incurred (design, templates, material procurement, production launch), but in any case not less than 50% of the order price.
2.10.4. When ordering «made-to-order» goods, the Buyer makes a 100% prepayment unless a different advance amount is agreed upon in writing. Once manufacturing has commenced, unilateral cancellation by the Buyer is not permitted.
2.11. Buyer Status Distinction
2.11.1. If the Buyer is a legal entity or sole proprietor, they confirm that the Goods are being purchased for business purposes. Accordingly:
2.11.2. If the Buyer-Entrepreneur does not notify the Seller in writing that the Goods are being purchased for personal use, they shall in any case be deemed to be acting for business purposes.
3. ORDER PLACEMENT
3.1. To place an Order, the Buyer must select Goods on the Website and provide the Seller with the following information:
3.2. The Buyer has the right to independently edit the information they have provided to the Seller. The Seller shall not modify or edit information about the Buyer without the Buyer's consent. The accuracy of the information specified in Clause 3.1 of the Agreement is the Buyer's responsibility.
3.3. In the event the Buyer provides inaccurate information as specified in Clause 3.1, the Seller shall not be liable for improper fulfillment of the Order or for changes in delivery method, cost, or timing.
3.4. The Seller reviews the Buyer's Application within 3 (three) business days of receipt. The result of reviewing the Application is the formation of a list of Order items (subject to availability of the requested Goods) with the production period and Invoice for payment, which are sent to the Buyer. Acceptance of the offer — i.e., the Buyer's agreement with all terms proposed by the Seller — is the full payment of the Invoice, unless the Parties agree that partial payment of the Invoice shall constitute acceptance.
3.5. If the Buyer does not receive the payment Invoice, the Buyer must contact the Seller to clarify the Application terms upon expiration of the period established in Clause 3.4 of the Agreement.
3.6. The Order is considered accepted by the Seller for fulfillment only after the Buyer pays the Invoice in the manner set forth in Sections 3 and 4 of this Agreement. If the Buyer has not fully paid the Invoice issued by the Seller within the time and in the manner provided by the Agreement, such Order shall not be considered accepted by the Seller for fulfillment and, accordingly, shall not create any obligations for either Party.
3.7. If the Goods ordered by the Buyer are out of stock and/or cannot be manufactured within the timeframes specified in this Agreement, the Seller may offer comparable substitute Goods, and in the event of the Buyer's refusal — cancel the Order.
3.8. In the event of full or partial cancellation of an Order submitted by the Buyer before payment of the Invoice, this Offer shall not be deemed accepted by the Buyer, the Order shall not be considered accepted by the Seller for fulfillment, and accordingly shall not create any obligations for either Party.
4. PAYMENT FOR ORDER AND DELIVERY
4.1. The price of Goods on the Website is stated in Russian rubles per unit.
4.2. The price of Goods indicated on the Website may be changed by the Seller unilaterally; however, the price of Goods already ordered and/or paid for by the Buyer shall not be changed.
4.3. The total cost of Goods supplied in accordance with the Buyer's Order is determined by the cost of all Order items indicated in the Invoice.
4.4. The Buyer pays for the Goods at the prices agreed upon when paying the Invoice issued by the Seller.
4.5. Payment for the Goods is made by the Buyer in Russian rubles in cash or non-cash form by transferring funds to the Seller's bank account specified in the Invoice, no later than 3 (three) calendar days from the date the Invoice is issued.
4.6. Payment of the Invoice by the Buyer constitutes agreement to all terms of delivery of the Goods under the Order.
4.7. Payment orders for legal entities and sole proprietors must contain the following information: name of the payer, TIN, OGRN, details of this Offer, and invoice details.
4.8. The Buyer's obligation to pay for the Goods is considered fulfilled from the moment the funds in the amount equal to the total cost of the Goods under the issued Invoice are credited to the Seller's bank account.
4.9. If within the timeframe specified in Clause 4.5 of this Agreement the Buyer fails to pay or pays only partially for the issued Invoice, the Buyer's Order shall be cancelled by the Seller, and the Seller shall not be liable for non-delivery of the Goods.
4.10. The cost of delivery of the Order is not included in the price of the Goods on the Website and is agreed upon separately by the Parties. The Seller does not provide transportation services; the Goods will be transported by a third-party carrier (TC, CS). If the Parties reach an agreement that the Seller shall organize transportation at the Buyer's expense, the Seller may unilaterally refuse to arrange transportation and offer the Buyer to collect the Goods from their actual location. The Buyer undertakes to pay for delivery. The Seller's obligation to hand over the Goods for delivery arises only after the Seller receives payment from the Buyer equal to the delivery cost or after the Buyer confirms payment of the delivery invoice. Payment for delivery must be made no later than 3 (three) calendar days after the Buyer receives notice of the need to pay for delivery. In the event of a delay in payment for delivery, the delivery period shall be extended proportionally to the number of days of delay.
4.11. Payment of the Order by the Buyer constitutes agreement to all terms of delivery of the Goods under the Order.
4.12. Payment system commissions (if any) are not included in the price of the Goods and are paid separately by the Buyer. The Buyer is solely responsible for the accuracy of their payments.
4.13. The Parties have hereby agreed that neither Party shall have the right to claim interest on the amount of debt from the other Party for the period of use of funds in accordance with Clause 1, Article 317.1 and Article 395 of the Civil Code of the Russian Federation.
4.14. The provisions of Article 823 and Clause 5 of Article 488 of the Civil Code of the Russian Federation do not apply to the Agreement.
4.15. If funds are received into a bank account not agreed upon with the Seller, the Goods shall not be shipped to the Buyer.
5. DELIVERY OF GOODS
5.1. The delivery period for made-to-order Goods is 60 (sixty) business days for tiles and 90 (ninety) business days for furniture and décor items, unless otherwise agreed upon by the Parties at the time of placing the Order.
5.2. The delivery period for Goods available in stock is agreed upon by the Parties at the time of placing the Order.
5.3. For made-to-order Goods, the Seller shall notify the Buyer of the readiness of the Goods for transfer by phone or email provided by the Buyer at the time of placing the Order, at least 5 (five) business days before the planned transfer date, after which the Buyer must accept the Goods on the date and at the time agreed upon by the Parties, or arrange with the Seller the possibility of the Seller organizing transportation.
5.4. Transfer of Goods to the Buyer is formalized by a Universal Transfer Document (UTD). One copy of the UTD is retained by the Seller, and the other by the Buyer. The Seller is deemed to have fulfilled its obligations under the Agreement, and title, as well as the risk of accidental loss and/or damage to the Goods, passes from the Seller to the Buyer upon actual delivery at the moment of:
Actual transfer of Goods may be confirmed/evidenced by any available means, including correspondence via any communication channel (messengers), but a signed paper UTD takes priority.
5.5. If the Buyer (authorized representative, third-party carrier, TC, or CS) is unable to collect the Goods, the Buyer must notify the Seller at least 24 (twenty-four) hours before the planned collection and agree on a new date, with a postponement of no more than 5 (five) calendar days. Uncollected Goods shall be placed in the Seller's custody. Storage fees shall be charged according to the Seller's current rates. The minimum charge for storage of small Goods is assessed as one square meter of space, even if the Goods occupy less than one square meter. Storage charges accrue daily and invoices are issued weekly. The custodial storage period is no more than 14 (fourteen) calendar days. Upon expiration of this period, the Seller has the right to consider the agreement terminated and to retain as a penalty 50% of the total price paid by the Buyer, unless the Parties reach a different agreement.
5.6. Goods must be packed in packaging that ensures their full integrity and protection from damage during transportation, loading, and unloading by all types of transport.
5.7. The Seller shall not be liable for errors in the delivery address specified by the Buyer, or for the mismatch between the dimensions of the Goods communicated by the Seller and the dimensions of residential premises, common areas, doors, corridors, or passages in the Buyer's property. The Seller shall not be liable for damage to the Goods, residential premises, common areas, or passages caused by the Buyer's incorrect assessment of the Goods' dimensions relative to the intended spaces.
5.8. The Seller transfers to the Buyer the documents necessary for accounting for the purchased Goods and carrying out transactions with them.
5.9. The Seller has the right to deliver the Goods ahead of schedule.
5.10. Goods shall be transferred to the Buyer or to a person authorized by the Buyer (carrier), acting on the basis of a duly executed power of attorney or a letter from the Buyer to the Seller allowing identification of the person receiving the Goods as the Buyer's authorized representative. A copy of the power of attorney must be transferred to the Seller.
5.11. Simultaneously with the transfer of the Goods, the Seller provides the Buyer with quality documents in the form of a copy of the Manufacturer's certificate or other document. All documents referred to in this clause may be transferred via email, messengers, or any other form of electronic document exchange.
5.12. Delivery of Goods is carried out by a third-party carrier and is not the subject matter of this Agreement.
5.13. Delivery timelines depend on the delivery method and the CS or TC selected by the Buyer or by the Seller in agreement with the Buyer.
at the online store «REDA BY DARIA VASILKOVA»
Date of preparation: 12.06.2026
Moscow
This offer is an official proposal by LLC «Art Group Interiors», TIN 9726003537, hereinafter referred to as the «Seller», addressed to individuals, legal entities, and sole proprietors, hereinafter referred to as the «Buyer», collectively referred to as the «Parties», to conclude an agreement under the terms set forth below (hereinafter — the Agreement). By accepting the terms of this Offer and its integral parts, the Buyer hereby expresses their consent that the following terms do not infringe upon their legal rights and are consistent with their good-faith intentions. A person who accepts this Offer becomes a Buyer in accordance with Clause 3, Article 438 of the Civil Code of the Russian Federation. Acceptance of the Offer is equivalent to concluding an agreement under the terms set out in the Offer. If the Buyer disagrees with any provision of the Offer, they are invited to refrain from purchasing Goods on the Seller's Website.
The Agreement contains all necessary material terms on which it is proposed to be concluded.
The fact confirming the full and unconditional acceptance by the Buyer of the terms of the Agreement set forth below is the submission of an Application by the Buyer through the Website's functionality and confirmation of such Application by the Seller (in any form). The Agreement shall be deemed concluded from the date on which the Buyer's funds are credited to the Seller's bank account for the full amount or part of the Goods under the Invoice, provided that such payment procedure has been additionally agreed upon in writing by the Parties, or unless otherwise expressly stated in the invoice — 100% prepayment is required.
This Offer applies to all types of ready-made Goods listed on the Website, provided that such Goods are available from the Seller, as well as to «Made-to-Order» Goods.
Acceptance of the Offer signifies the Buyer's full and unconditional acceptance of all terms of the Offer without any exceptions or limitations, on the basis of accession, and is equivalent to entering into a written Agreement under the terms listed below (Clause 3, Article 434 of the Civil Code of the Russian Federation).
In connection with the foregoing, please read the text of this Offer carefully. If you do not agree with the terms of this Offer or any of its provisions, or do not meet the requirements imposed on the Buyer, the Seller invites you to refrain from concluding the Agreement and using the Seller's services.
1. DEFINITIONS
Acceptance of the Offer — full and unconditional acceptance of the offer by submitting an Application by the Buyer through the Website's functionality and confirmation of such Application by the Seller (in any form, including by payment of the invoice issued by the Seller to the Buyer).
Offer — a public proposal by the Seller addressed to an indefinite number of persons to conclude a retail sale agreement for goods by remote means under the terms contained in this Offer.
Buyer-Entrepreneur — a legal entity or sole proprietor purchasing Goods for business purposes not related to personal, family, or household consumption.
Buyer-Consumer — an individual purchasing Goods exclusively for personal, family, or household needs.
Website — https://vasilkovadaria.ru
Application — an order placed by the Buyer on the Website for the purchase and delivery/pickup of Goods.
Order — an Application by the Buyer confirmed by the Seller, for which the Seller has issued an invoice.
Delivery — services for delivering the Goods by a third-party carrier selected by the Buyer when placing the Application, to the address specified by the Buyer.
Goods — all types of ready-made goods listed on the Website and «Made-to-Order» goods.
2. SUBJECT MATTER OF THE AGREEMENT
2.1. The Seller undertakes to transfer to the ownership of the Buyer the Goods selected in the manner specified in Section 3 of the Agreement, and paid for by the Buyer at prices agreed upon by the Parties in the Buyer's Order and in the Invoice issued by the Seller in accordance with the terms of this Agreement. The Order is formed individually for each Buyer.
2.2. The price of Goods indicated on the Website does not include the cost of delivery to the Buyer's address. The delivery cost for each Order is calculated individually by a third-party carrier — a transport company (TC) or courier service (CS) — based on the delivery address, weight, dimensions, delivery method, etc. Delivery terms are agreed upon by the Parties after the Seller notifies the Buyer of the Goods' readiness for shipment.
2.3. The Seller guarantees that the Goods are new, unused, not subject to any dispute or arrest, not pledged, and not encumbered by any third-party rights.
2.4. The Seller provides the Buyer with catalogues, photographs, or other informational materials containing complete, accurate, and accessible information characterizing the offered Goods by publishing them on the Website.
2.5. All additional informational materials presented on the Website, including those relating to Goods, are for reference only and, given that they are provided through various technical means, cannot fully convey accurate information about certain properties and characteristics of the Goods, including color, size, etc. If the Buyer has any questions regarding the properties and characteristics of the Goods, they should consult the Seller using any contact method listed on the Website before placing an Order.
2.6. The Agreement defines the general terms of the Parties' relationship for the entire duration of the Agreement.
2.7. The Seller cannot guarantee an exact match of color and texture of ceramic tiles from different batches of the same article. Given that the color and texture of natural materials (wood, concrete, cardboard, etc.) are natural characteristics, the Seller cannot guarantee an exact match of color and texture between different items of Goods, different parts of a single item, or different batches of the same article. This condition also applies to the shades and details of hand-painted designs, gilding on any surfaces, veneer and solid wood color, veneer and solid wood grain direction, shades and patterns of natural stone and other natural materials, as well as recycled plastics.
2.8. Information about the Goods, including operating conditions and storage rules, is communicated to the Buyer on the Website, as well as by placement on the Goods or in accompanying documents, on packaging, labels, tags, in technical documentation, or by other means established by the legislation of the Russian Federation.
2.9. When ordering tiles, the Buyer is informed that in accordance with STO 23369647–004–2015 (updated 2023), tolerances and deviations in tile dimensions are permitted. In particular:
- Tiles 200×200 mm: permitted deviations from nominal dimensions — length and width: ±0.5%; thickness: ±10%.
- Difference between the largest and smallest tile dimensions within one batch: for «standard» and «grade» categories — no more than 1.5 mm; for «premium» category — no more than 2 mm. Thickness variation within one batch: no more than 1.0 mm. Thickness variation within a single tile: no more than 0.5 mm.
- Permitted shape deviations: surface curvature (for tiles up to 200 mm) — no more than 1.0 mm; squareness deviation (for tiles up to 200 mm) — no more than 1.0 mm.
2.10. Features of «Made-to-Order» Goods
2.10.1. Goods manufactured to individual order based on parameters selected by the Buyer (size, color, material, hardware, shape, design, engraving, painting, modification of a standard model), as well as any furniture, décor, tiles, or textiles produced from non-standard blanks held by the Seller, are recognized as goods with individually determined characteristics.
2.10.2. In accordance with Article 26.1 of the Law of the Russian Federation «On Consumer Rights Protection» and Clause 4 of the List approved by Government Decree No. 2463 of 31.12.2020, «made-to-order» goods of proper quality are not subject to return or exchange.
2.10.3. For Buyer-Entrepreneurs, return of «made-to-order» goods is also not permitted. Cancellation of such goods before manufacturing is possible only with the Seller's consent and subject to full payment by the Buyer of the actual costs incurred (design, templates, material procurement, production launch), but in any case not less than 50% of the order price.
2.10.4. When ordering «made-to-order» goods, the Buyer makes a 100% prepayment unless a different advance amount is agreed upon in writing. Once manufacturing has commenced, unilateral cancellation by the Buyer is not permitted.
2.11. Buyer Status Distinction
2.11.1. If the Buyer is a legal entity or sole proprietor, they confirm that the Goods are being purchased for business purposes. Accordingly:
- The provisions of the Consumer Rights Protection Law and other acts governing retail sale for personal needs do not apply to the Parties' relationship.
- The Buyer-Entrepreneur may not rely on failure to provide product information as grounds for cancellation of the Agreement or price reduction.
- Defect discovery periods, acceptance procedures, claims, and liability are governed solely by this Agreement and the general provisions of the Civil Code of the Russian Federation.
2.11.2. If the Buyer-Entrepreneur does not notify the Seller in writing that the Goods are being purchased for personal use, they shall in any case be deemed to be acting for business purposes.
3. ORDER PLACEMENT
3.1. To place an Order, the Buyer must select Goods on the Website and provide the Seller with the following information:
- Full name (last name, first name, patronymic) of the Buyer;
- Actual delivery address for the Goods purchased by the Buyer;
- Buyer's email address;
- Buyer's contact phone number.
3.2. The Buyer has the right to independently edit the information they have provided to the Seller. The Seller shall not modify or edit information about the Buyer without the Buyer's consent. The accuracy of the information specified in Clause 3.1 of the Agreement is the Buyer's responsibility.
3.3. In the event the Buyer provides inaccurate information as specified in Clause 3.1, the Seller shall not be liable for improper fulfillment of the Order or for changes in delivery method, cost, or timing.
3.4. The Seller reviews the Buyer's Application within 3 (three) business days of receipt. The result of reviewing the Application is the formation of a list of Order items (subject to availability of the requested Goods) with the production period and Invoice for payment, which are sent to the Buyer. Acceptance of the offer — i.e., the Buyer's agreement with all terms proposed by the Seller — is the full payment of the Invoice, unless the Parties agree that partial payment of the Invoice shall constitute acceptance.
3.5. If the Buyer does not receive the payment Invoice, the Buyer must contact the Seller to clarify the Application terms upon expiration of the period established in Clause 3.4 of the Agreement.
3.6. The Order is considered accepted by the Seller for fulfillment only after the Buyer pays the Invoice in the manner set forth in Sections 3 and 4 of this Agreement. If the Buyer has not fully paid the Invoice issued by the Seller within the time and in the manner provided by the Agreement, such Order shall not be considered accepted by the Seller for fulfillment and, accordingly, shall not create any obligations for either Party.
3.7. If the Goods ordered by the Buyer are out of stock and/or cannot be manufactured within the timeframes specified in this Agreement, the Seller may offer comparable substitute Goods, and in the event of the Buyer's refusal — cancel the Order.
3.8. In the event of full or partial cancellation of an Order submitted by the Buyer before payment of the Invoice, this Offer shall not be deemed accepted by the Buyer, the Order shall not be considered accepted by the Seller for fulfillment, and accordingly shall not create any obligations for either Party.
4. PAYMENT FOR ORDER AND DELIVERY
4.1. The price of Goods on the Website is stated in Russian rubles per unit.
4.2. The price of Goods indicated on the Website may be changed by the Seller unilaterally; however, the price of Goods already ordered and/or paid for by the Buyer shall not be changed.
4.3. The total cost of Goods supplied in accordance with the Buyer's Order is determined by the cost of all Order items indicated in the Invoice.
4.4. The Buyer pays for the Goods at the prices agreed upon when paying the Invoice issued by the Seller.
4.5. Payment for the Goods is made by the Buyer in Russian rubles in cash or non-cash form by transferring funds to the Seller's bank account specified in the Invoice, no later than 3 (three) calendar days from the date the Invoice is issued.
4.6. Payment of the Invoice by the Buyer constitutes agreement to all terms of delivery of the Goods under the Order.
4.7. Payment orders for legal entities and sole proprietors must contain the following information: name of the payer, TIN, OGRN, details of this Offer, and invoice details.
4.8. The Buyer's obligation to pay for the Goods is considered fulfilled from the moment the funds in the amount equal to the total cost of the Goods under the issued Invoice are credited to the Seller's bank account.
4.9. If within the timeframe specified in Clause 4.5 of this Agreement the Buyer fails to pay or pays only partially for the issued Invoice, the Buyer's Order shall be cancelled by the Seller, and the Seller shall not be liable for non-delivery of the Goods.
4.10. The cost of delivery of the Order is not included in the price of the Goods on the Website and is agreed upon separately by the Parties. The Seller does not provide transportation services; the Goods will be transported by a third-party carrier (TC, CS). If the Parties reach an agreement that the Seller shall organize transportation at the Buyer's expense, the Seller may unilaterally refuse to arrange transportation and offer the Buyer to collect the Goods from their actual location. The Buyer undertakes to pay for delivery. The Seller's obligation to hand over the Goods for delivery arises only after the Seller receives payment from the Buyer equal to the delivery cost or after the Buyer confirms payment of the delivery invoice. Payment for delivery must be made no later than 3 (three) calendar days after the Buyer receives notice of the need to pay for delivery. In the event of a delay in payment for delivery, the delivery period shall be extended proportionally to the number of days of delay.
4.11. Payment of the Order by the Buyer constitutes agreement to all terms of delivery of the Goods under the Order.
4.12. Payment system commissions (if any) are not included in the price of the Goods and are paid separately by the Buyer. The Buyer is solely responsible for the accuracy of their payments.
4.13. The Parties have hereby agreed that neither Party shall have the right to claim interest on the amount of debt from the other Party for the period of use of funds in accordance with Clause 1, Article 317.1 and Article 395 of the Civil Code of the Russian Federation.
4.14. The provisions of Article 823 and Clause 5 of Article 488 of the Civil Code of the Russian Federation do not apply to the Agreement.
4.15. If funds are received into a bank account not agreed upon with the Seller, the Goods shall not be shipped to the Buyer.
5. DELIVERY OF GOODS
5.1. The delivery period for made-to-order Goods is 60 (sixty) business days for tiles and 90 (ninety) business days for furniture and décor items, unless otherwise agreed upon by the Parties at the time of placing the Order.
5.2. The delivery period for Goods available in stock is agreed upon by the Parties at the time of placing the Order.
5.3. For made-to-order Goods, the Seller shall notify the Buyer of the readiness of the Goods for transfer by phone or email provided by the Buyer at the time of placing the Order, at least 5 (five) business days before the planned transfer date, after which the Buyer must accept the Goods on the date and at the time agreed upon by the Parties, or arrange with the Seller the possibility of the Seller organizing transportation.
5.4. Transfer of Goods to the Buyer is formalized by a Universal Transfer Document (UTD). One copy of the UTD is retained by the Seller, and the other by the Buyer. The Seller is deemed to have fulfilled its obligations under the Agreement, and title, as well as the risk of accidental loss and/or damage to the Goods, passes from the Seller to the Buyer upon actual delivery at the moment of:
- Provision (collection) of the Goods to the Buyer or their authorized representative at the Goods' location;
- Handover of the Goods by the Seller to a carrier, CS, or TC (first consignee) for delivery to the Buyer, if such delivery method has been additionally agreed upon by the Parties.
Actual transfer of Goods may be confirmed/evidenced by any available means, including correspondence via any communication channel (messengers), but a signed paper UTD takes priority.
5.5. If the Buyer (authorized representative, third-party carrier, TC, or CS) is unable to collect the Goods, the Buyer must notify the Seller at least 24 (twenty-four) hours before the planned collection and agree on a new date, with a postponement of no more than 5 (five) calendar days. Uncollected Goods shall be placed in the Seller's custody. Storage fees shall be charged according to the Seller's current rates. The minimum charge for storage of small Goods is assessed as one square meter of space, even if the Goods occupy less than one square meter. Storage charges accrue daily and invoices are issued weekly. The custodial storage period is no more than 14 (fourteen) calendar days. Upon expiration of this period, the Seller has the right to consider the agreement terminated and to retain as a penalty 50% of the total price paid by the Buyer, unless the Parties reach a different agreement.
5.6. Goods must be packed in packaging that ensures their full integrity and protection from damage during transportation, loading, and unloading by all types of transport.
5.7. The Seller shall not be liable for errors in the delivery address specified by the Buyer, or for the mismatch between the dimensions of the Goods communicated by the Seller and the dimensions of residential premises, common areas, doors, corridors, or passages in the Buyer's property. The Seller shall not be liable for damage to the Goods, residential premises, common areas, or passages caused by the Buyer's incorrect assessment of the Goods' dimensions relative to the intended spaces.
5.8. The Seller transfers to the Buyer the documents necessary for accounting for the purchased Goods and carrying out transactions with them.
5.9. The Seller has the right to deliver the Goods ahead of schedule.
5.10. Goods shall be transferred to the Buyer or to a person authorized by the Buyer (carrier), acting on the basis of a duly executed power of attorney or a letter from the Buyer to the Seller allowing identification of the person receiving the Goods as the Buyer's authorized representative. A copy of the power of attorney must be transferred to the Seller.
5.11. Simultaneously with the transfer of the Goods, the Seller provides the Buyer with quality documents in the form of a copy of the Manufacturer's certificate or other document. All documents referred to in this clause may be transferred via email, messengers, or any other form of electronic document exchange.
5.12. Delivery of Goods is carried out by a third-party carrier and is not the subject matter of this Agreement.
5.13. Delivery timelines depend on the delivery method and the CS or TC selected by the Buyer or by the Seller in agreement with the Buyer.
6. ACCEPTANCE OF GOODS BY THE BUYER
6.1. Acceptance of Goods by quantity, quality, and assortment is carried out by the Buyer independently or by an authorized representative (CS, TC, carrier) at the time of collection at the Goods' location and is formalized by signing the transfer documents. The Buyer's signing of the transfer documents constitutes acceptance of the Goods in full by quantity and quality in accordance with the terms of this Agreement. If for any reason the Buyer has not signed the transfer documents, the Goods shall be deemed actually accepted.
6.2. Upon acceptance, the Buyer must carefully inspect the Goods. Acceptance by quantity must be carried out with mandatory video recording of the opening of the Goods' packaging at the time of acceptance; otherwise, claims regarding the quantity of delivered Goods will not be accepted by the Seller. The Buyer checks for breakage during the acceptance process. Furniture, textiles, and decorative elements are checked individually; tiles and granite by packaging quantity. If the Buyer did not video-record the unboxing but the Goods are damaged, the Buyer may file a claim attaching other evidence (e.g., photos of the Goods and packaging). The Seller shall not be liable for loss, damage, or breakage of Goods during transportation by a third-party carrier (CS, TC).
6.3. In the event of discovered defects or shortages, the Buyer must immediately, within 24 (twenty-four) hours of accepting the Goods from the carrier, or immediately upon collection, notify the Seller and prepare and send a Defect Report with photographs and/or video materials specifying all discovered defects, the quantity of under-delivered Goods, and the method of calculating the shortage. In the absence of such a Report or failure to submit it within the required timeframe, the Goods shall be deemed accepted by the Buyer in full without the possibility of making any claims regarding quantity or quality (except for latent defects).
6.4. The Seller reviews the Defect Report within 10 (ten) business days of receipt. The moment of receipt of the claim is the date of its arrival by email to the Seller's address, with mandatory immediate forwarding of the original. Replacement of defective Goods or additional delivery shall be carried out within no more than 40 (forty) calendar days from the Seller's agreement with the Buyer's claim, or within another period agreed upon in writing by the Parties. The Parties may agree that the Seller accepts the defective goods and returns the funds paid by the Buyer within no more than 7 (seven) business days, provided the Seller's fault is evident and confirmed.
6.5. Latent defects in the delivered Goods that could not be identified during initial acceptance may be claimed:
6.6. The Buyer may not use Goods for which a quality claim has been filed.
6.7. In the event of unjustified refusal by the Buyer to accept Goods on the delivery date, or in the event of the Buyer's or their representative's absence at the acceptance location at the time agreed upon by the Parties, the Buyer shall compensate the Seller for the losses caused. The Seller has the right to retain as a penalty 70% of the total price paid by the Buyer and to consider the agreement terminated, unless the Parties reach a different agreement.
6.8. In the event of a dispute regarding the quality of the Goods within the warranty period, the Seller shall, at the Buyer's request, conduct an expert examination at its own expense. If the examination establishes the absence of defects or their occurrence due to the Buyer's fault, the cost of the examination shall be reimbursed by the Buyer. If the Buyer refuses to allow the Seller's representative access to the Goods, the claim shall not be considered.
6.9. The Buyer may not refuse to accept Goods of proper quality.
6.10. The Buyer must ensure proper storage of Goods for which a quality claim has been filed, in accordance with the storage conditions (appropriate temperature, humidity, etc.) specified in the Offer, on the packaging, and/or in the accompanying documents. The Buyer must also prevent mixing of homogeneous Goods.
6.11. The Buyer is informed that since the Order is formed individually for each Buyer, additional time may be required to produce replacement Goods.
6.12. A Buyer-Entrepreneur may not refuse Goods of proper quality. Return or exchange of such Goods is possible only with the Seller's written consent and at the Buyer's expense, including costs of dismantling, packaging, transportation, and restoration of marketable condition.
7. WARRANTIES ON GOODS
7.1. Replacement or return of Goods with latent manufacturing defects identified during use shall be carried out in accordance with Clause 6.4 of this Agreement.
7.2. The warranty period for Goods in the furniture and textiles categories regarding manufacturing defects identified during use is 12 (twelve) months from the date of signing the transfer documents by the Parties. The scope of warranty obligations is established by the Goods manufacturer and is indicated in the product accompanying documents transferred to the Buyer along with the delivered Goods.
7.3. If manufacturing defects are discovered during the warranty period, the Seller shall remedy them at its own expense. The Seller undertakes, in agreement with the Buyer and at its own expense, to restore or replace defective parts and items included in the Goods, provided that the defect arose before the Goods were transferred to the Buyer (except for warranty cases). The defect remedy period shall be agreed upon additionally by the Parties but may not be less than 25 (twenty-five) calendar days.
7.4. Furniture and textiles must be used in heated premises protected from direct sunlight, at a distance of at least 1 (one) meter from heating appliances, at a temperature of +10°C to +24°C and relative humidity of 60–65%. If these conditions are violated, the Seller's warranty obligations shall not apply.
7.5. The site (premises where the delivered Goods will be located) must be ready for acceptance of the Goods (final completion of construction and installation work, thorough cleaning). If these conditions are violated, the Seller's warranty obligations shall not apply.
7.6. In the event the Buyer files a quality claim, the Seller has the right to appoint a representative to inspect the Goods specified in the claim and discuss possible resolution options with the Buyer. If the Buyer refuses to allow the Seller's representative access to the Goods, the claim shall be deemed null and void and shall not be considered.
7.7. If the Buyer's claims are found valid, the Seller undertakes to replace, supplement, or carry out the necessary repair of the non-conforming Goods within an additionally agreed period, but not less than 25 (twenty-five) calendar days.
8. RIGHTS AND OBLIGATIONS OF THE PARTIES. REPRESENTATIONS AND WARRANTIES
8.1. The Buyer has the right to:
8.1.1. Demand from the Seller proper fulfillment of obligations in accordance with the terms of the Agreement.
8.1.2. Demand from the Seller the provision of properly executed reporting documents confirming the fulfillment of obligations under this Agreement.
8.2. The Buyer is obliged to:
8.2.1. Timely accept and pay for Goods of proper quality in accordance with the terms of this Agreement.
8.2.2. Immediately notify the Seller in writing of any discrepancies or defects identified in the delivered Goods.
8.2.3. Pay for the Goods at the price specified in the Invoice.
8.2.4. Follow all recommendations for the use and care of the Goods. If the Buyer violates the recommended care and use rules, such Goods shall not be eligible for return to the Seller, and no quality claims may be filed in respect of them.
8.3. The Seller has the right to:
8.3.1. Require timely signing by the Buyer of all necessary reporting documents drawn up in accordance with this Agreement.
8.3.2. Require timely payment for the Goods in accordance with the terms of this Agreement.
8.3.3. Engage third parties in the fulfillment of its obligations under this Agreement.
8.3.4. Independently or in agreement with the Buyer select a transport company, courier service, and type of transport for delivery of the Goods to the Buyer.
8.3.5. Unilaterally withdraw from the Agreement in cases of unjustified evasion by the Buyer of accepting the Goods and in other cases provided for by the civil legislation of the Russian Federation.
8.3.6. Refuse to accept a return of Goods and not consider quality claims if the Buyer has violated the rules for storage, care, and use of the Goods.
8.4. The Seller is obliged to:
8.4.1. Timely and properly prepare the Goods for shipment.
8.4.2. Not disclose any private information of the Buyer and not provide access to such information to third parties, except as required by Russian legislation.
8.4.3. Deliver the Goods free from any third-party rights.
8.4.4. Package the Goods to ensure their safety during proper storage and transportation.
8.5. Seller's Warranties:
8.5.1. The Seller warrants the quality of the Goods and compliance with proper storage conditions until transfer to the Buyer or carrier.
8.5.2. The Seller warrants that at the time of delivery to the Buyer, the Goods will fully comply with the intended purpose, technical specifications, and the Order terms agreed upon by the Parties.
8.6. The Parties warrant that they possess all the rights and authority required to fulfill their obligations under this Agreement. The Parties also represent that all significant actions in connection with acceptance of this Offer and fulfillment of obligations under the Offer shall be carried out only by persons with appropriate authority. If necessary, each Party has the right to request relevant documents confirming the authority of the person to act on behalf of the Party under this Agreement.
9. INTELLECTUAL PROPERTY RIGHTS
9.1. All rights to intellectual property and means of individualization posted on the Website, including texts, graphics, audio, video, photographs, and other materials, design elements, and other objects belong to the Seller. Such intellectual property objects are subject to exclusive rights and are protected in accordance with the applicable legislation of the Russian Federation on intellectual property.
9.2. Transfer of title to the Goods from the Seller to the Buyer does not entail the transfer of exclusive rights or copyright in the Goods, including their design, form, color scheme, or structural features. Any copying, reproduction, or imitation of the Seller's Goods is prohibited. This applies to «made-to-order» Goods.
9.3. Any use of information, images, photographs of goods, texts, or videos from the Website without the Seller's written consent is prohibited, including: public posting on the Internet, in print publications, media, social networks, messengers, or marketplaces, as well as use for commercial purposes, creation of own catalogues, advertising, comparative advertising, etc. Violations shall entail liability as provided by intellectual property legislation.
9.4. The Buyer guarantees respect for the legitimate interests and inalienable rights of the author of the Goods. The Buyer may not present the Goods as a product of their own design or manufacture.
9.5. Any reproduction of the Goods (including photography and video for personal use) is permitted only subject to preservation of all copyright protection marks and mandatory indication of the author's name — designer Daria Vasilkova — and a hyperlink to the Seller's Website. Commercial use of photographs of the Goods taken by the Buyer is permitted only with the Seller's written consent.
10. LIABILITY OF THE PARTIES
10.1. The liability of the Parties is determined in accordance with the provisions of this Agreement, and in cases not regulated by it — in accordance with the applicable legislation of the Russian Federation.
10.2. In the event the Seller breaches the Goods delivery deadline, the Buyer has the right to claim a penalty from the Seller at a rate of 0.1% of the value of the undelivered Goods for each day of delay, but not exceeding 10% of the value of the undelivered Goods, unless the Parties have previously agreed on a different delivery period.
10.3. In the event of non-payment or partial payment for the Goods by the Buyer, the Seller has the right to suspend or cancel the transfer of the Goods and is relieved from liability for non-delivery or delayed delivery.
10.4. For unjustified refusal to accept Goods conforming to the Order or for refusal to accept shipped Goods of proper quality; evasion of acceptance; double ignoring of the Seller's notifications regarding Goods readiness for shipment; and similar actions — the Seller has the right to retain as a penalty 50% of the total price paid by the Buyer and to consider the agreement terminated, unless the Parties reach a different agreement.
10.5. Payment of penalties shall not relieve a Party from fulfilling its obligations under this Agreement.
10.6. A penalty (late fees, fine) shall be paid by the Party in breach of the Agreement only after the other Party sends a written claim.
10.7. The Parties shall be released from liability for partial or complete failure to fulfill their obligations under the Agreement if such failure is the result of force majeure circumstances arising after the conclusion of the Agreement due to extraordinary events that the Parties could not have foreseen with reasonable measures. Force majeure circumstances include events that the Parties cannot influence and for which they are not responsible, including (but not limited to): earthquake, fire, strike, acts of authorities, war (declared or undeclared), military operations, civil unrest, mobilization, sanctions against or by the Russian Federation, trade embargo, increase in import duties, etc. The Party invoking force majeure must notify the other Party in writing within 10 (ten) calendar days, with supporting documents from a competent authority. The notification must include information on the nature of the circumstances, an assessment of their impact on the fulfillment of the Party's obligations, and the expected duration.
10.8. In the event of force majeure circumstances specified in Clause 10.7, the deadline for the Parties to fulfill their obligations shall be extended proportionally to the duration of such circumstances and their consequences.
10.9. If the circumstances specified in Clause 10.7 and their consequences continue for more than 1 (one) calendar month, or if upon occurrence it becomes clear that they will continue for more than such a period, the Parties shall as soon as possible hold negotiations to identify mutually acceptable alternative ways to fulfill this Agreement or to terminate it.
10.10. The Seller's liability under this Agreement is limited to the value of the Goods delivered under the Invoice.
10.11. The Seller shall not be liable for delayed delivery of Goods in the following cases:
10.12. The Seller shall not be liable for delayed or impossible delivery if the Buyer has provided an incorrect delivery address.
10.13. The Seller shall not be liable if the Buyer's expectations regarding the consumer properties of the Goods were not met.
11. DISPUTE RESOLUTION
11.1. All disputes and disagreements arising from the execution of the Agreement shall be resolved by the Parties through negotiations.
11.2. The pre-trial claims procedure is mandatory for the Parties. The response period for a claim is 10 (ten) business days from the date of its receipt.
11.3. The Buyer may send all claims to the Seller's email address indicated on the Website or in the Offer. The claim shall be reviewed as soon as possible, and the Seller shall provide a response to the Buyer via the email address and/or phone number specified by the Buyer when placing the relevant Order.
11.4. Disputes and disagreements not resolved through negotiations or the pre-trial procedure shall be submitted to the court at the Seller's location. If the Buyer is an individual consumer, alternative jurisdiction at the consumer's choice applies in accordance with Article 17 of the Consumer Rights Protection Law. If the Buyer is a legal entity or sole proprietor, exclusive jurisdiction at the Seller's location is mandatory.
12. DURATION OF THE AGREEMENT. AMENDMENT AND TERMINATION PROCEDURE
12.1. This Offer comes into force upon acceptance by the Buyer and remains in effect until the Parties have fulfilled their obligations.
12.2. This Agreement may be terminated early by mutual agreement of the Parties, as well as in cases provided for by the applicable legislation of the Russian Federation.
12.3. The Seller has the right to revoke the Offer in accordance with Article 436 of the Civil Code of the Russian Federation. In the event of revocation of this Offer, this Agreement shall be deemed terminated from the moment of such revocation. Revocation shall be effected by posting relevant information on the Seller's online resources or by notifying the Buyer through the same communication channels used to place the Order.
12.4. The Seller has the right to unilaterally and extrajudicially withdraw from the Agreement if the Buyer refuses (or evades) accepting the Goods or improperly fulfills other obligations under the Agreement. Such violations are recognized by the Parties as material. In this case, the Seller shall send the Buyer a notice of its intention to terminate the Agreement. The Agreement shall be deemed terminated 7 (seven) calendar days after the notice is sent to the Buyer.
13. ADDITIONAL TERMS
13.1. All oral negotiations and correspondence between the Parties prior to acceptance of this Offer shall lose their force upon acceptance of the Offer by the Buyer.
13.2. Electronic document exchange via the email addresses and phone numbers/messengers indicated by the Seller in this Agreement and provided by the Buyer upon acceptance of the Offer shall be deemed by the Parties equivalent to paper-based document exchange, including for the purposes of sending claims and/or responses to claims.
13.3. The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.
13.4. The Parties acknowledge that if any provision of the Offer becomes invalid during its term due to changes in Russian legislation, the remaining provisions of the Offer shall remain binding on the Parties for the duration of the Offer.
13.5. The Seller represents and warrants that it is a legal entity with the right to carry out all types of activities provided for by this Offer.
13.6. The Buyer — an individual — represents and warrants that, in accepting the Offer, they:
13.6.1. Are a legally capable and competent individual;
13.6.2. Are concluding this Agreement for purposes not prohibited in the Russian Federation.
13.7. The Seller has the right to amend or supplement the terms of this Offer at any time at its sole discretion. New terms of sale shall take effect upon publication on the Website. If the Buyer disagrees with the new terms, the Buyer shall not proceed with the purchase of Goods.
13.8. The Buyer is responsible for checking the current terms of sale for any changes and assumes all risks associated with failure to do so.
13.9. The Parties confirm that the phone numbers and email addresses indicated in this Agreement, on the Website, and in the Order belong to the Parties, and all correspondence under the Agreement will be conducted using those numbers and addresses.
13.10. In all matters not regulated by this Agreement, the Parties shall be governed by the legislation of the Russian Federation.
13.11. The Offer does not require affixing seals and/or signatures by the Buyer and the Seller, while retaining full legal force.
13.12. Provisions on made-to-order goods and buyer status.
13.12.1. In all matters relating to the return of «made-to-order» goods, Clauses 2.10 and 6.12 of this Offer shall take precedence.
13.12.2. The Buyer-Entrepreneur confirms that they are not a consumer within the meaning of the Consumer Rights Protection Law and agrees that this Agreement is a supply agreement by its legal nature.
13.12.3. In the event of any conflict between the terms of the Offer and information on the Website, the Offer shall take precedence.
15. SELLER'S DETAILS
LLC «ART GROUP INTERIORS»
TIN: 9726003537
KPP: 772601001
OGRN: 1217700600028
Legal Address: 115191, Moscow, Municipal District Donskoy, Dukhovskoy Lane, Building 19, Floor/Room 1/133, Office 1/15
Actual Address (Showroom): 127051, Moscow, Petrovskie Linii St., 1 (Petrovka 20/1), Entrance 4, Floor 3
Bank: JSC «RAIFFEISENBANK», Moscow
Account No.: 40702810400000288418
BIC: 044525700
Correspondent Account: 30101810200000000700
Email: reda@vasilkovadaria.com
Publication date: 23.08.2017
Offer effective in the version dated: 12.06.2026
6.1. Acceptance of Goods by quantity, quality, and assortment is carried out by the Buyer independently or by an authorized representative (CS, TC, carrier) at the time of collection at the Goods' location and is formalized by signing the transfer documents. The Buyer's signing of the transfer documents constitutes acceptance of the Goods in full by quantity and quality in accordance with the terms of this Agreement. If for any reason the Buyer has not signed the transfer documents, the Goods shall be deemed actually accepted.
6.2. Upon acceptance, the Buyer must carefully inspect the Goods. Acceptance by quantity must be carried out with mandatory video recording of the opening of the Goods' packaging at the time of acceptance; otherwise, claims regarding the quantity of delivered Goods will not be accepted by the Seller. The Buyer checks for breakage during the acceptance process. Furniture, textiles, and decorative elements are checked individually; tiles and granite by packaging quantity. If the Buyer did not video-record the unboxing but the Goods are damaged, the Buyer may file a claim attaching other evidence (e.g., photos of the Goods and packaging). The Seller shall not be liable for loss, damage, or breakage of Goods during transportation by a third-party carrier (CS, TC).
6.3. In the event of discovered defects or shortages, the Buyer must immediately, within 24 (twenty-four) hours of accepting the Goods from the carrier, or immediately upon collection, notify the Seller and prepare and send a Defect Report with photographs and/or video materials specifying all discovered defects, the quantity of under-delivered Goods, and the method of calculating the shortage. In the absence of such a Report or failure to submit it within the required timeframe, the Goods shall be deemed accepted by the Buyer in full without the possibility of making any claims regarding quantity or quality (except for latent defects).
6.4. The Seller reviews the Defect Report within 10 (ten) business days of receipt. The moment of receipt of the claim is the date of its arrival by email to the Seller's address, with mandatory immediate forwarding of the original. Replacement of defective Goods or additional delivery shall be carried out within no more than 40 (forty) calendar days from the Seller's agreement with the Buyer's claim, or within another period agreed upon in writing by the Parties. The Parties may agree that the Seller accepts the defective goods and returns the funds paid by the Buyer within no more than 7 (seven) business days, provided the Seller's fault is evident and confirmed.
6.5. Latent defects in the delivered Goods that could not be identified during initial acceptance may be claimed:
- By a Buyer-Consumer — within the warranty period (Section 7), but no more than 2 years from the date of transfer of the Goods;
- By a Buyer-Entrepreneur — within 10 (ten) business days of receipt of the Goods. After this period, claims for latent defects shall not be accepted.
6.6. The Buyer may not use Goods for which a quality claim has been filed.
6.7. In the event of unjustified refusal by the Buyer to accept Goods on the delivery date, or in the event of the Buyer's or their representative's absence at the acceptance location at the time agreed upon by the Parties, the Buyer shall compensate the Seller for the losses caused. The Seller has the right to retain as a penalty 70% of the total price paid by the Buyer and to consider the agreement terminated, unless the Parties reach a different agreement.
6.8. In the event of a dispute regarding the quality of the Goods within the warranty period, the Seller shall, at the Buyer's request, conduct an expert examination at its own expense. If the examination establishes the absence of defects or their occurrence due to the Buyer's fault, the cost of the examination shall be reimbursed by the Buyer. If the Buyer refuses to allow the Seller's representative access to the Goods, the claim shall not be considered.
6.9. The Buyer may not refuse to accept Goods of proper quality.
6.10. The Buyer must ensure proper storage of Goods for which a quality claim has been filed, in accordance with the storage conditions (appropriate temperature, humidity, etc.) specified in the Offer, on the packaging, and/or in the accompanying documents. The Buyer must also prevent mixing of homogeneous Goods.
6.11. The Buyer is informed that since the Order is formed individually for each Buyer, additional time may be required to produce replacement Goods.
6.12. A Buyer-Entrepreneur may not refuse Goods of proper quality. Return or exchange of such Goods is possible only with the Seller's written consent and at the Buyer's expense, including costs of dismantling, packaging, transportation, and restoration of marketable condition.
7. WARRANTIES ON GOODS
7.1. Replacement or return of Goods with latent manufacturing defects identified during use shall be carried out in accordance with Clause 6.4 of this Agreement.
7.2. The warranty period for Goods in the furniture and textiles categories regarding manufacturing defects identified during use is 12 (twelve) months from the date of signing the transfer documents by the Parties. The scope of warranty obligations is established by the Goods manufacturer and is indicated in the product accompanying documents transferred to the Buyer along with the delivered Goods.
7.3. If manufacturing defects are discovered during the warranty period, the Seller shall remedy them at its own expense. The Seller undertakes, in agreement with the Buyer and at its own expense, to restore or replace defective parts and items included in the Goods, provided that the defect arose before the Goods were transferred to the Buyer (except for warranty cases). The defect remedy period shall be agreed upon additionally by the Parties but may not be less than 25 (twenty-five) calendar days.
7.4. Furniture and textiles must be used in heated premises protected from direct sunlight, at a distance of at least 1 (one) meter from heating appliances, at a temperature of +10°C to +24°C and relative humidity of 60–65%. If these conditions are violated, the Seller's warranty obligations shall not apply.
7.5. The site (premises where the delivered Goods will be located) must be ready for acceptance of the Goods (final completion of construction and installation work, thorough cleaning). If these conditions are violated, the Seller's warranty obligations shall not apply.
7.6. In the event the Buyer files a quality claim, the Seller has the right to appoint a representative to inspect the Goods specified in the claim and discuss possible resolution options with the Buyer. If the Buyer refuses to allow the Seller's representative access to the Goods, the claim shall be deemed null and void and shall not be considered.
7.7. If the Buyer's claims are found valid, the Seller undertakes to replace, supplement, or carry out the necessary repair of the non-conforming Goods within an additionally agreed period, but not less than 25 (twenty-five) calendar days.
8. RIGHTS AND OBLIGATIONS OF THE PARTIES. REPRESENTATIONS AND WARRANTIES
8.1. The Buyer has the right to:
8.1.1. Demand from the Seller proper fulfillment of obligations in accordance with the terms of the Agreement.
8.1.2. Demand from the Seller the provision of properly executed reporting documents confirming the fulfillment of obligations under this Agreement.
8.2. The Buyer is obliged to:
8.2.1. Timely accept and pay for Goods of proper quality in accordance with the terms of this Agreement.
8.2.2. Immediately notify the Seller in writing of any discrepancies or defects identified in the delivered Goods.
8.2.3. Pay for the Goods at the price specified in the Invoice.
8.2.4. Follow all recommendations for the use and care of the Goods. If the Buyer violates the recommended care and use rules, such Goods shall not be eligible for return to the Seller, and no quality claims may be filed in respect of them.
8.3. The Seller has the right to:
8.3.1. Require timely signing by the Buyer of all necessary reporting documents drawn up in accordance with this Agreement.
8.3.2. Require timely payment for the Goods in accordance with the terms of this Agreement.
8.3.3. Engage third parties in the fulfillment of its obligations under this Agreement.
8.3.4. Independently or in agreement with the Buyer select a transport company, courier service, and type of transport for delivery of the Goods to the Buyer.
8.3.5. Unilaterally withdraw from the Agreement in cases of unjustified evasion by the Buyer of accepting the Goods and in other cases provided for by the civil legislation of the Russian Federation.
8.3.6. Refuse to accept a return of Goods and not consider quality claims if the Buyer has violated the rules for storage, care, and use of the Goods.
8.4. The Seller is obliged to:
8.4.1. Timely and properly prepare the Goods for shipment.
8.4.2. Not disclose any private information of the Buyer and not provide access to such information to third parties, except as required by Russian legislation.
8.4.3. Deliver the Goods free from any third-party rights.
8.4.4. Package the Goods to ensure their safety during proper storage and transportation.
8.5. Seller's Warranties:
8.5.1. The Seller warrants the quality of the Goods and compliance with proper storage conditions until transfer to the Buyer or carrier.
8.5.2. The Seller warrants that at the time of delivery to the Buyer, the Goods will fully comply with the intended purpose, technical specifications, and the Order terms agreed upon by the Parties.
8.6. The Parties warrant that they possess all the rights and authority required to fulfill their obligations under this Agreement. The Parties also represent that all significant actions in connection with acceptance of this Offer and fulfillment of obligations under the Offer shall be carried out only by persons with appropriate authority. If necessary, each Party has the right to request relevant documents confirming the authority of the person to act on behalf of the Party under this Agreement.
9. INTELLECTUAL PROPERTY RIGHTS
9.1. All rights to intellectual property and means of individualization posted on the Website, including texts, graphics, audio, video, photographs, and other materials, design elements, and other objects belong to the Seller. Such intellectual property objects are subject to exclusive rights and are protected in accordance with the applicable legislation of the Russian Federation on intellectual property.
9.2. Transfer of title to the Goods from the Seller to the Buyer does not entail the transfer of exclusive rights or copyright in the Goods, including their design, form, color scheme, or structural features. Any copying, reproduction, or imitation of the Seller's Goods is prohibited. This applies to «made-to-order» Goods.
9.3. Any use of information, images, photographs of goods, texts, or videos from the Website without the Seller's written consent is prohibited, including: public posting on the Internet, in print publications, media, social networks, messengers, or marketplaces, as well as use for commercial purposes, creation of own catalogues, advertising, comparative advertising, etc. Violations shall entail liability as provided by intellectual property legislation.
9.4. The Buyer guarantees respect for the legitimate interests and inalienable rights of the author of the Goods. The Buyer may not present the Goods as a product of their own design or manufacture.
9.5. Any reproduction of the Goods (including photography and video for personal use) is permitted only subject to preservation of all copyright protection marks and mandatory indication of the author's name — designer Daria Vasilkova — and a hyperlink to the Seller's Website. Commercial use of photographs of the Goods taken by the Buyer is permitted only with the Seller's written consent.
10. LIABILITY OF THE PARTIES
10.1. The liability of the Parties is determined in accordance with the provisions of this Agreement, and in cases not regulated by it — in accordance with the applicable legislation of the Russian Federation.
10.2. In the event the Seller breaches the Goods delivery deadline, the Buyer has the right to claim a penalty from the Seller at a rate of 0.1% of the value of the undelivered Goods for each day of delay, but not exceeding 10% of the value of the undelivered Goods, unless the Parties have previously agreed on a different delivery period.
10.3. In the event of non-payment or partial payment for the Goods by the Buyer, the Seller has the right to suspend or cancel the transfer of the Goods and is relieved from liability for non-delivery or delayed delivery.
10.4. For unjustified refusal to accept Goods conforming to the Order or for refusal to accept shipped Goods of proper quality; evasion of acceptance; double ignoring of the Seller's notifications regarding Goods readiness for shipment; and similar actions — the Seller has the right to retain as a penalty 50% of the total price paid by the Buyer and to consider the agreement terminated, unless the Parties reach a different agreement.
10.5. Payment of penalties shall not relieve a Party from fulfilling its obligations under this Agreement.
10.6. A penalty (late fees, fine) shall be paid by the Party in breach of the Agreement only after the other Party sends a written claim.
10.7. The Parties shall be released from liability for partial or complete failure to fulfill their obligations under the Agreement if such failure is the result of force majeure circumstances arising after the conclusion of the Agreement due to extraordinary events that the Parties could not have foreseen with reasonable measures. Force majeure circumstances include events that the Parties cannot influence and for which they are not responsible, including (but not limited to): earthquake, fire, strike, acts of authorities, war (declared or undeclared), military operations, civil unrest, mobilization, sanctions against or by the Russian Federation, trade embargo, increase in import duties, etc. The Party invoking force majeure must notify the other Party in writing within 10 (ten) calendar days, with supporting documents from a competent authority. The notification must include information on the nature of the circumstances, an assessment of their impact on the fulfillment of the Party's obligations, and the expected duration.
10.8. In the event of force majeure circumstances specified in Clause 10.7, the deadline for the Parties to fulfill their obligations shall be extended proportionally to the duration of such circumstances and their consequences.
10.9. If the circumstances specified in Clause 10.7 and their consequences continue for more than 1 (one) calendar month, or if upon occurrence it becomes clear that they will continue for more than such a period, the Parties shall as soon as possible hold negotiations to identify mutually acceptable alternative ways to fulfill this Agreement or to terminate it.
10.10. The Seller's liability under this Agreement is limited to the value of the Goods delivered under the Invoice.
10.11. The Seller shall not be liable for delayed delivery of Goods in the following cases:
- Delay in delivery due to customs clearance delays;
- Delay in delivery due to port/terminal congestion;
- Delay in delivery due to errors or improper performance by the transport company;
- Delay in delivery due to public holidays;
- Delay in delivery due to improper performance by the Goods manufacturer.
10.12. The Seller shall not be liable for delayed or impossible delivery if the Buyer has provided an incorrect delivery address.
10.13. The Seller shall not be liable if the Buyer's expectations regarding the consumer properties of the Goods were not met.
11. DISPUTE RESOLUTION
11.1. All disputes and disagreements arising from the execution of the Agreement shall be resolved by the Parties through negotiations.
11.2. The pre-trial claims procedure is mandatory for the Parties. The response period for a claim is 10 (ten) business days from the date of its receipt.
11.3. The Buyer may send all claims to the Seller's email address indicated on the Website or in the Offer. The claim shall be reviewed as soon as possible, and the Seller shall provide a response to the Buyer via the email address and/or phone number specified by the Buyer when placing the relevant Order.
11.4. Disputes and disagreements not resolved through negotiations or the pre-trial procedure shall be submitted to the court at the Seller's location. If the Buyer is an individual consumer, alternative jurisdiction at the consumer's choice applies in accordance with Article 17 of the Consumer Rights Protection Law. If the Buyer is a legal entity or sole proprietor, exclusive jurisdiction at the Seller's location is mandatory.
12. DURATION OF THE AGREEMENT. AMENDMENT AND TERMINATION PROCEDURE
12.1. This Offer comes into force upon acceptance by the Buyer and remains in effect until the Parties have fulfilled their obligations.
12.2. This Agreement may be terminated early by mutual agreement of the Parties, as well as in cases provided for by the applicable legislation of the Russian Federation.
12.3. The Seller has the right to revoke the Offer in accordance with Article 436 of the Civil Code of the Russian Federation. In the event of revocation of this Offer, this Agreement shall be deemed terminated from the moment of such revocation. Revocation shall be effected by posting relevant information on the Seller's online resources or by notifying the Buyer through the same communication channels used to place the Order.
12.4. The Seller has the right to unilaterally and extrajudicially withdraw from the Agreement if the Buyer refuses (or evades) accepting the Goods or improperly fulfills other obligations under the Agreement. Such violations are recognized by the Parties as material. In this case, the Seller shall send the Buyer a notice of its intention to terminate the Agreement. The Agreement shall be deemed terminated 7 (seven) calendar days after the notice is sent to the Buyer.
13. ADDITIONAL TERMS
13.1. All oral negotiations and correspondence between the Parties prior to acceptance of this Offer shall lose their force upon acceptance of the Offer by the Buyer.
13.2. Electronic document exchange via the email addresses and phone numbers/messengers indicated by the Seller in this Agreement and provided by the Buyer upon acceptance of the Offer shall be deemed by the Parties equivalent to paper-based document exchange, including for the purposes of sending claims and/or responses to claims.
13.3. The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.
13.4. The Parties acknowledge that if any provision of the Offer becomes invalid during its term due to changes in Russian legislation, the remaining provisions of the Offer shall remain binding on the Parties for the duration of the Offer.
13.5. The Seller represents and warrants that it is a legal entity with the right to carry out all types of activities provided for by this Offer.
13.6. The Buyer — an individual — represents and warrants that, in accepting the Offer, they:
13.6.1. Are a legally capable and competent individual;
13.6.2. Are concluding this Agreement for purposes not prohibited in the Russian Federation.
13.7. The Seller has the right to amend or supplement the terms of this Offer at any time at its sole discretion. New terms of sale shall take effect upon publication on the Website. If the Buyer disagrees with the new terms, the Buyer shall not proceed with the purchase of Goods.
13.8. The Buyer is responsible for checking the current terms of sale for any changes and assumes all risks associated with failure to do so.
13.9. The Parties confirm that the phone numbers and email addresses indicated in this Agreement, on the Website, and in the Order belong to the Parties, and all correspondence under the Agreement will be conducted using those numbers and addresses.
13.10. In all matters not regulated by this Agreement, the Parties shall be governed by the legislation of the Russian Federation.
13.11. The Offer does not require affixing seals and/or signatures by the Buyer and the Seller, while retaining full legal force.
13.12. Provisions on made-to-order goods and buyer status.
13.12.1. In all matters relating to the return of «made-to-order» goods, Clauses 2.10 and 6.12 of this Offer shall take precedence.
13.12.2. The Buyer-Entrepreneur confirms that they are not a consumer within the meaning of the Consumer Rights Protection Law and agrees that this Agreement is a supply agreement by its legal nature.
13.12.3. In the event of any conflict between the terms of the Offer and information on the Website, the Offer shall take precedence.
15. SELLER'S DETAILS
LLC «ART GROUP INTERIORS»
TIN: 9726003537
KPP: 772601001
OGRN: 1217700600028
Legal Address: 115191, Moscow, Municipal District Donskoy, Dukhovskoy Lane, Building 19, Floor/Room 1/133, Office 1/15
Actual Address (Showroom): 127051, Moscow, Petrovskie Linii St., 1 (Petrovka 20/1), Entrance 4, Floor 3
Bank: JSC «RAIFFEISENBANK», Moscow
Account No.: 40702810400000288418
BIC: 044525700
Correspondent Account: 30101810200000000700
Email: reda@vasilkovadaria.com
Publication date: 23.08.2017
Offer effective in the version dated: 12.06.2026
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